Uber Won’t Let You Sign Into Your Account. Without a verification code that’s part of the two-step process, you can’t access your Uber account. Since the verification comes via text message, double-check that you entered the right phone number. You’d be surprised at how often this is the problem.MrNobodyX3 • 2 yr. ago. Open Under > Click your profile > Click Uber one > At the bottom click manage membership. Warning if canceling you lose all benefits right away. bjx25 • 1 yr. ago. Unfortunately I tried that on both the Uber and the Uber Eats app but there’s no option to “end membership“. Open your browser and go to Uber’s website. Press “Sign in” on the right and enter your email address or phone number. Select the “For riders” tab on the left side. Press the drop-down ...How Uber won access to world leaders, deceived investigators and exploited violence against its drivers in battle for global dominance When the ride-hailing giant called, powerful politicians answered, leaked text messages and emails reveal. By Sydney P. Freedberg, Nicole Sadek, Brenda Medina, Agustin Armendariz and Karrie KehoeUber performs a yearly background check to see if you’ve collected any new criminal or driving violations. Uber might also re-run your background check if the background requirements in your area have changed. Even if you pass the first background check, you’ll have to pass it every year to continue driving. An app notice for a background ...Jun 25, 2019 · Uber uses "batch matching" to connect riders with drivers. ... Lyft won't match you again with any driver you've previously given less than three stars. So if somehow that driver was the closest ... Uber Won’t Let You Sign Into Your Account. Without a verification code that’s part of the two-step process, you can’t access your Uber account. Since the verification comes via text message, double-check that you entered the right phone number. You’d be surprised at how often this is the problem.Jan 27, 2016 · Uber drivers are better but at least by taking a cab I know he is making money from the ride. Even if I only use Select the vast majority of those drivers are still forced to pick up x riders and in my Select ride 30-33% of the money before gas and service expense goes to Uber. Uber is making more money then the driver off each and every ride. Postmates has joined Uber Eats, which means customers and delivery requests have switched to the Uber app as of June 7, 2021. By linking your Uber Eats account, your Postmates delivery account should migrate with you and be displayed in-app on your Uber Profile app. Contact Postmates support. Create an Uber Eats account.You might think that a 50% acceptance rate is a reasonable request from Uber, but base pay on Uber Eats can drop as low as $2.50 on some orders. It’s not unusual to reject more than 5 out of 10 recent orders when you’re on an unlucky streak of low paying orders, so it’s likely that many drivers may end up losing upfront info.Uber won't accept my car registration. I keep submitting it and have called 4x now. The people whom I speak with, no offense to them, don't understand English well. In nEw Jersey there is no start date on a registration renewal, only a "good thru" date. Everyone I speak to doesn't understand what good thru Means and keeps telling me that it's ... Jan 27, 2016 · Uber drivers are better but at least by taking a cab I know he is making money from the ride. Even if I only use Select the vast majority of those drivers are still forced to pick up x riders and in my Select ride 30-33% of the money before gas and service expense goes to Uber. Uber is making more money then the driver off each and every ride. Apr 2, 2022 · 3 Restart your smartphone. 4 Upgrade your phone. 5 Disable VPN. 6 Check your internet connection. 7 Reset Network Settings. 8 Factory reset (Warning). 9 Contact support. There could be many reasons why your Uber app is not working the way it should. For example, you may face a server issue, or there could be any bug force closing the app. Riders with an Uber driver account must go through their driver app to change their profile photo. This applies if you ever created a driver account, even if it was never activated. Your profile photo must be approved before it appears on your account. The approval typically takes 2 hours. Once approved, your photo updates on both your rider ...They have a 56% chance of bankruptcy. Uber could be the next FTX in 5 years’ time. Bankrupt. Broke. A complete and utter rug pull that no one saw coming. Although Uber is as ubiquitous as the ...Stevenlive1993 • 3 yr. ago. You have two option when uber doesn't refund your money after you make a claim. You can do a charge back or you can contact the restaurant directly (I've done this and it worked). You contact the restaurant and explain to them the situation. Any rational manager will offer a replacement order. There is literally nothing the driver can do about it, it sucks that Uber won’t refund but at least it’s just the drinks just take the L and move on. Plus at 37 deliveries that driver is so new that if there was something they could do they wouldn’t know how. Accidents happen, it’s best not to dwell on them.Each Uber ride up to 50,000 weekly hours of operation requires the payment of a $0.68 fee to the “taxi industry modernization fund.”. This fee increases to $0.84 between 50,000 and 100,000 ...Update or add a new payment method in the Payment section of the app menu if your payment method was declined for one of the reasons below: Card number entered is incorrect. Credit or debit card has expired. Insufficient funds in the account. You may need to contact your bank in the following situations: In March this year, Uber announced that it was selling its Southeast Asia business to Grab. On the surface it looked like Grab won and Uber lost, and that a fierce rivalry would emerge between Grab and Go-Jek, Indonesia’s first unicorn. My new case study, “Grab vs. Uber vs. Go-Jek”, delves deeper into this story. In their pursuit of ...Dec 5, 2016 · Makemoneyfornow · #17 · Dec 5, 2016 (Edited) Taxi8 said: Yes, they said they would pass me through to my local office to deal with (supposedly.) Uber put me online stating documents are accepted. An hour later I get an email saying documents have been rejected. Oct 25, 2022 · You can add a new debit or credit card in the Wallet section of the Uber app. If you need to change an existing card's expiration date, ZIP code, or postal code, you can edit the card's info without deleting and re-adding. Adding a card to the Uber app also makes that card available in Uber Eats. Method 1. Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. And Mr. Tusk isn’t alone in seeing an opening in this new dynamic. Mr. Bloomberg’s former press secretary Stu Loeser also helped guide the Uber fight in New York City; another former spokesman ...Jun 27, 2023 · Badminton BWF Uber Cup Final 2022 - South Korea beat China 3-2, re-live all the action as it happened. South Korea regain the Uber Cup after 12 years with an historic comeback to defeat the defending champions China at the Impact Arena in Bangkok, Thailand. Re-live all the action as it happened. You might Uber won’t accept my debit card issue for the following reasons: Your app is outdated and requires a new update. Your phone is not connected to your merchant. For example, you chose UPI as your payment option, but your device isn’t connected to any merchant. Your card is not yet authorized for international transactions if you ...Uber won’t know how many pickups will happen on your ride ahead of time, so they will offer a much bigger window of time that your ride might take. Once you’ve confirmed you want the UberPool, tap “Confirm UberPool” and it will be on its way. An important last thing to know: You can only request a Pool for up to 2 people.Uber has managed to convince you and others that they’re providing you with a service in exchange for money when in reality, they’re taking a huge commission for connecting you with a driver. Uber doesn’t care if your phone got stolen, they don’t care if your driver was drunk, they don’t care if you got long hauled or if your driver ...To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ...Provide your new phone number, email, or both. Share additional details. Email address where our support team can contact you. An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.Finally got fed up and 2 days ago asked them to delete my account. As expected (based on my years of poor experience with Uber support as a driver, rider and UberEats user) i got bounced around for 12h and 4 email threads before being told: "I understand you’d like to delete your account. However, I’ve reviewed your account and found it’s ...Jan 3, 2022 · Message #2: "When you use Apple Pay, Uber is authorized to charge a specific card on your Apple Pay account for your request. However, we’re unable to switch your payment method to or from Apple Pay after the request has been completed. If you’d like to charge requests to a different payment method in the future, be sure to select it before ... On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ...Jul 9, 2022 · Just Google "installing an older version of Uber Driver app" and you'll see a variety of sites which have the older versions. Pick one that looks trustworthy and download the version you want and install it. Uber will force you to update fairly quickly. Perhaps immediately. Good luck. Something went wrong. Please try again later. Uber; Sign up, When drivers who had signed contracts with Uber attempted to sue the company for wage and hour violations, Uber and its lawyers at Gibson Dunn & Crutcher won key rulings from the 9th U.S. Circuit ...Jun 25, 2019 · Uber uses "batch matching" to connect riders with drivers. ... Lyft won't match you again with any driver you've previously given less than three stars. So if somehow that driver was the closest ... Jul 15, 2019 · The Uber app is designed to be as simple and user-friendly as possible, but we understand that you might still run into problems from time-to-time. Sometimes this might be caused by a technical failure, but often it can be a misunderstanding. So, here we’ll look at some of Uber problems riders report most often how they can be prevented or ... 126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes...02/7/2023. Diddy doesn’t do jingles, but he sure knows how to make a hit song. That’s why Uber One tapped the hip-hop/R&B chart-topper for its 2023 Super Bowl commercial, in which Diddy tries ...In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one. DOWNLOAD THE UBER APP FOR ANDROID WINDOWS Beginning in June 2018, the Uber app will no longer be available on Windows devices. In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one. DOWNLOAD THE UBER APP FOR ANDROID WINDOWS Beginning in June 2018, the Uber app will no longer be available on Windows devices. Just Google "installing an older version of Uber Driver app" and you'll see a variety of sites which have the older versions. Pick one that looks trustworthy and download the version you want and install it. Uber will force you to update fairly quickly. Perhaps immediately. Good luck.Jul 12, 2022 · In the company’s response to ICIJ’s questions, Uber acknowledged there had been “missteps” in its past that led to “an enormous amount of public scrutiny, a number of high-profile lawsuits, multiple government investigations, and the termination of several senior executives” in 2017, before the appointment of the current CEO Dara ... Uber Cash allows you to pay for rides in advance. Just tap the Uber Cash option, add funds to your Uber Cash balance, and choose a payment option. When you pay, Uber will deduct the total prepaid amount from your payment method. Next, choose Uber Cash as your preferred payment method. As long as Uber Cash is your chosen method, Uber will deduct ...3 Restart your smartphone. 4 Upgrade your phone. 5 Disable VPN. 6 Check your internet connection. 7 Reset Network Settings. 8 Factory reset (Warning). 9 Contact support. There could be many reasons why your Uber app is not working the way it should. For example, you may face a server issue, or there could be any bug force closing the app.Tap the search bar, type Uber, then tap Search. Select the Uber icon and tap INSTALL. After app installation is complete, tap OPEN. In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one.Aug 28, 2020 · I won’t get healthcare since I’m a part time driver and I won’t get paid for overtime since Uber won’t allow a driver to go over 40 hours per week. One of the nice things about AB5 passing was that it forced Uber and Lyft to divulge the destination of the passenger with the ride request. BUG in Uber App won't allow me to update my credit card information, plus, they started denying the old card at the beginning of the month it expires in. I got a new debit card. The old card expires at the end of the month, so, I just put it in my wallet.Uber is not accepting my driver's license. Hi, I've scanned, taken photos, and used the Google Scan app to upload my driver's license to register, but keep getting an email with the following message: "Your photo was out of focus. Try taking a new one, making sure it’s clear. ". I am more than certain that the photo is in focus.Apr 18, 2023 · Today's leading ride-hailing app by far, Uber Technologies was founded in 2009 and quickly became the world's most valuable startup. Uber's disruptive business model, explosive growth, and ... Uber App. Open the Uber app and open the menu by clicking on the menu icon in the upper-left corner. Then, click on “Help.” Scroll down to “Trip Issues and Refunds.” Click on it, and you will see a list of trips you have taken with Uber. A quicker way to get to your list of trips is to simply click on “Your Trips” in the main menu.In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one. DOWNLOAD THE UBER APP FOR ANDROID WINDOWS Beginning in June 2018, the Uber app will no longer be available on Windows devices. Mar 29, 2023 · Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again. Nov 4, 2020 · Shares of Uber and Lyft surged the most in several months on the election outcome. Lyft’s stock advanced 12% by 11:40 a.m. in New York trading, while Uber was up 13%. On the screen where you would enter your verification code, tap “I didn’t receive a code.”. Select “Resend code via SMS” or “Call me with Code.”. Enter the 4-digit code. It’s also possible that your mobile carrier may be blocking the verification code text message. Please contact your mobile provider to confirm that short code ... Launch Everywhere—How Uber Won 450+ Markets. Update 1 August 2016. In a surprising turn of events, several sources are reporting that Uber China will be merging with its long-time rival, Didi Chuxing . Possible reasons behind Uber’s defeat could be the unique difficulties of entering the China market as well as Didi Chuxing’s local know ...Lime’s support team will need to address all other questions related to your ride, including pricing, scooter issues, and other inquiries. If you’re unable to find the information you’re looking for on the website, you can contact Lime at [email protected] anytime, or call them at (888)-546-3345. LIME'S SUPPORT WEBSITE.Tap the search bar, type Uber, then tap Search. Select the Uber icon and tap INSTALL. After app installation is complete, tap OPEN. In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create one.Uber declining all payment methods. Uber just started declining all of my payment methods, even though they are valid and continue to work outside of uber. I tried adding more payment methods and those are also being declined. Their customer support is basically non-existent and just ignored my message choosing to respond using boilerplate ...Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. Uber won’t know how many pickups will happen on your ride ahead of time, so they will offer a much bigger window of time that your ride might take. Once you’ve confirmed you want the UberPool, tap “Confirm UberPool” and it will be on its way. An important last thing to know: You can only request a Pool for up to 2 people.Terms and conditions. ¹Basic Card Members on a Consumer U.S. American Express® Gold Card are eligible for $10 in Uber Cash each month ("Amex Benefit"), subject to these Terms and Conditions. To receive this benefit, you must have downloaded the latest version of the Uber App and your eligible American Express Gold Card must be a method of ...Uber won 8 awards in 2023 and 13 awards in 2022. In 2023, Uber won for Best Career Growth 2023, Best Leadership Teams 2023, Best CEOs for Diversity 2023, Best CEOs for Women 2023, Best Engineering Team 2023, Best HR Team 2023, Best Places to Work in the Bay Area 2023 and Best Global Culture 2023. Update or add a new payment method in the Payment section of the app menu if your payment method was declined for one of the reasons below: Card number entered is incorrect. Credit or debit card has expired. Insufficient funds in the account. You may need to contact your bank in the following situations: Jun 22, 2022 · When your Uber Eats app won’t let you see your cart, Here are some tips for when that happens: Clear the app’s cache and data. Step 1: Open the Settings menu on your Android phone or tablet. Step 2: Tap Apps or Application Manager (depending on your device) and then tap Uber Eats from the list of apps. If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ...Apr 20, 2016 · Uber is the canonical example of using money as a performance enhancing drug during the steroid era. Let’s start with the record breaking facts. Uber raised $9 billion in equity and another $1.6 ... Open the Uber app on your smartphone. Look at the top menu and tell the app your destination and pickup address. Tap the “Schedule” button. Set pickup time on the clock icon when prompted. Accept the terms and conditions screen. Confirm all the ride details and tap on the “Schedule” button again.Uber Cash allows you to pay for rides in advance. Just tap the Uber Cash option, add funds to your Uber Cash balance, and choose a payment option. When you pay, Uber will deduct the total prepaid amount from your payment method. Next, choose Uber Cash as your preferred payment method. As long as Uber Cash is your chosen method, Uber will deduct ...You can add a new debit or credit card in the Wallet section of the Uber app. If you need to change an existing card's expiration date, ZIP code, or postal code, you can edit the card's info without deleting and re-adding. Adding a card to the Uber app also makes that card available in Uber Eats. Method 1.There is literally nothing the driver can do about it, it sucks that Uber won’t refund but at least it’s just the drinks just take the L and move on. Plus at 37 deliveries that driver is so new that if there was something they could do they wouldn’t know how. Accidents happen, it’s best not to dwell on them. Apr 5, 2021 · The two teen girls accused of killing an Uber driver in a botched carjacking in Washington, DC, in March are expected to reach a plea deal with prosecutors in the case.. The bargain should be ... Uber now includes the option to schedule a ride 5 minutes to 30 days in advance using the Scheduled Rides feature. How Scheduled Rides work. The Scheduled Rides feature allows you to book a trip in advance by selecting a 10-minute pickup window. The driver will be requested on your behalf and will arrive in the 10-minute window you’ve selected. To register as an Uber user you need to verify your cell phone number. If you did not receive the verification message, try the following: 1. Make sure the phone number is the same as the one on which you have the app installed. 2. Also make sure that the number (excluding the +52 from the Mexican code) is 11 digits. Example: +52 (1 55 2299 3019) for Mexico City. 3. Validate that the country ...Invite friends to use Uber, and they’ll get $15 off their first ride. Sign up. Download the app and set up your account so you’re ready the next time you need a ride.Just Google "installing an older version of Uber Driver app" and you'll see a variety of sites which have the older versions. Pick one that looks trustworthy and download the version you want and install it. Uber will force you to update fairly quickly. Perhaps immediately. Good luck.Select your preferred language. العربية مصري Български বাংলা বাংলা Čeština Dansk Deutsch ελληνικά English English (Australia) English (United Kingdom) Español Español (España) Eesti Keel Suomi Français (Canada) Français עברית हिन्दी Hrvatski Magyar Bahasa Indonesia Italiano 日本語 kartuli ena ಕನ್ನಡ 한국어 ...I have uploaded every document uber has asked me for, but it won't accept my insurance card. It keeps telling me that the name doesn't match the other documents. I am 19 and do not have my own insurance plan so the name on it is not mine, but this is the only card I have. I have no idea what to do at this point.02/7/2023. Diddy doesn’t do jingles, but he sure knows how to make a hit song. That’s why Uber One tapped the hip-hop/R&B chart-topper for its 2023 Super Bowl commercial, in which Diddy tries ...Apr 2, 2022 · 3 Restart your smartphone. 4 Upgrade your phone. 5 Disable VPN. 6 Check your internet connection. 7 Reset Network Settings. 8 Factory reset (Warning). 9 Contact support. There could be many reasons why your Uber app is not working the way it should. For example, you may face a server issue, or there could be any bug force closing the app. 02/7/2023. Diddy doesn’t do jingles, but he sure knows how to make a hit song. That’s why Uber One tapped the hip-hop/R&B chart-topper for its 2023 Super Bowl commercial, in which Diddy tries ...Provide your new phone number, email, or both. Share additional details. Email address where our support team can contact you. An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team.As part of a partnership with Carnegie Mellon, Uber and the university are creating a robotics research lab that will explore the possibility of driverless cars. While Uber drivers won’t have anything to fear for at least the next five years, they may not be a necessary aspect of the company’s long-term business model.Aug 9, 2022 · I decided to purchase the Uber Gift card from Walmart on-line, and Walmart rejected my payment too, they flagged it as a fraudulent transaction, an American Express…kind of weird. After so many attempts with Walmart, I decided to purchase it from Giftcards.com. I got my Uber gift card on my email 3 minutes later, and Uber accepted it. Finally ! You might Uber won’t accept my debit card issue for the following reasons: Your app is outdated and requires a new update. Your phone is not connected to your merchant. For example, you chose UPI as your payment option, but your device isn’t connected to any merchant. Your card is not yet authorized for international transactions if you ... Stevenlive1993 • 3 yr. ago. You have two option when uber doesn't refund your money after you make a claim. You can do a charge back or you can contact the restaurant directly (I've done this and it worked). You contact the restaurant and explain to them the situation. Any rational manager will offer a replacement order.Select your preferred language. العربية مصري Български বাংলা বাংলা Čeština Dansk Deutsch ελληνικά English English (Australia) English (United Kingdom) Español Español (España) Eesti Keel Suomi Français (Canada) Français עברית हिन्दी Hrvatski Magyar Bahasa Indonesia Italiano 日本語 kartuli ena ಕನ್ನಡ 한국어 ...
MrNobodyX3 • 2 yr. ago. Open Under > Click your profile > Click Uber one > At the bottom click manage membership. Warning if canceling you lose all benefits right away. bjx25 • 1 yr. ago. Unfortunately I tried that on both the Uber and the Uber Eats app but there’s no option to “end membership“.. Menpercent27s relaxed fit t shirt
If you can’t sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: If you can’t sign in to your account for any other reason, let us know below. We ask that you give us some additional ...Open your browser and go to Uber’s website. Press “Sign in” on the right and enter your email address or phone number. Select the “For riders” tab on the left side. Press the drop-down ...If you’re in the middle of a surge and don’t receive any rides or delivery requests, it’s likely because the surge has attracted too many other drivers into the area. It’s called ‘ chasing the surge ,’ and it causes driver supply to exceed customer demand. A busy zone won’t stay busy for long when too many drivers are chasing the ...Feb 20, 2015 · As part of a partnership with Carnegie Mellon, Uber and the university are creating a robotics research lab that will explore the possibility of driverless cars. While Uber drivers won’t have anything to fear for at least the next five years, they may not be a necessary aspect of the company’s long-term business model. Getting an Uber Eats Refund Has Never Been Easier! Uber Eats is the popular online food delivery platform available through a web browser, iOS, and Android app. It was launched by the ride-sharing service Uber in 2014 and managed to take almost a quarter of the food delivery market in the U.S.Jun 2, 2022 · Step 1: Navigate to Uber’s Account and Payment Options page, scroll to the bottom, and select I need help deleting my Uber account. Image used with permission by copyright holder. Step 2: At the ... Apr 5, 2021 · The two teen girls accused of killing an Uber driver in a botched carjacking in Washington, DC, in March are expected to reach a plea deal with prosecutors in the case.. The bargain should be ... Dec 22, 2021 · 126 By Greg Bensinger Mr. Bensinger is a member of the editorial board. Hailing an Uber has become a routine part of people’s lives; millions of us do it each day, and the technology that makes... Something went wrong. Please try again later. Uber; Sign up, As part of a partnership with Carnegie Mellon, Uber and the university are creating a robotics research lab that will explore the possibility of driverless cars. While Uber drivers won’t have anything to fear for at least the next five years, they may not be a necessary aspect of the company’s long-term business model.Uber Won’t Let You Sign Into Your Account. Without a verification code that’s part of the two-step process, you can’t access your Uber account. Since the verification comes via text message, double-check that you entered the right phone number. You’d be surprised at how often this is the problem.Lime’s support team will need to address all other questions related to your ride, including pricing, scooter issues, and other inquiries. If you’re unable to find the information you’re looking for on the website, you can contact Lime at [email protected] anytime, or call them at (888)-546-3345. LIME'S SUPPORT WEBSITE.Jun 1, 2022 · Uber warns that it won’t tolerate abuse of their free trial, so it’s best not to resort to tricks. You may risk being permanently banned from the service. “Free trial eligibility is determined by Uber at its sole discretion and Uber may limit such eligibility or duration to prevent free trial abuse. If you're unable to speak with the Uber driver and a voicemail didn't prompt a return call, your next step is to contact Uber directly. Similar to Step 1, in the mobile app, you must go to the trip in which you lost your item, tap on "I lost an item," but this time go into "I couldn't reach my driver about a lost item.".